Service Record

JASON R.
DEL CASTILLO

U.S. Army veteran and career hospitality professional with federal service experience, backed by a BFA in Graphic Design.

ARMY VETERAN 20+ YRS HOSPITALITY USPS GRAPHIC DESIGN

Greensboro, GA. U.S.A.

EMAIL
Jason during his Army service, holding a UN flag with fellow soldiers

Summary

U.S. Army veteran and disciplined operator with 20+ years of high-end hospitality experience (Capital Grille, Legal Sea Foods, Chart House, and independent restaurants and bars) combined with federal service as a USPS letter carrier and public-safety experience as an MGM Grand lifeguard. Proven ability to manage high-pressure, guest-facing environments, safeguard people and property, and deliver consistent, high-trust performance. Backed by a Bachelor's degree in Graphic Design, bringing a rare mix of operational reliability and creative/visual skill. Eligible for veterans' hiring preference for federal positions.

Professional Experience

Bartender / Server

~20 YEARS

Capital Grille, Legal Sea Foods, Chart House & Others

  • Delivered high-end hospitality across upscale, high-volume dining establishments, building deep expertise in guest service, wine and spirits knowledge, and fast-paced multitasking.
  • Trained and mentored new staff; managed cash handling, inventory, and nightly reconciliation with consistent accuracy.
  • Built long-term client relationships and repeat business through professionalism and composure under pressure.

Letter Carrier

~2 YEARS

United States Postal Service

  • Independently managed daily mail delivery routes, ensuring accuracy, timeliness, and security of sensitive and valuable mail.
  • Selected by management to train incoming letter carriers while still a Carrier Assistant — chosen ahead of regular carriers with greater tenure, despite holding no formal training certification.
  • Maintained a federal-service record of dependability, punctuality, and adherence to strict procedural standards.
  • Interacted daily with the public in a professional, trustworthy manner across a wide service area.

Lifeguard

~2 SEASONS

MGM Grand, Las Vegas, NV

United States Army

4 YEARS

Active Duty Service

  • Served four years of honorable military service; recognized as a disabled veteran.
  • Operated under strict discipline, chain-of-command structure, and high-stakes conditions requiring reliability and sound judgment.
  • Developed core leadership, teamwork, and crisis-response skills directly transferable to civilian security, logistics, and management roles.

Core Competencies

TEAM LEADERSHIP & TRAINING
HIGH-VOLUME OPERATIONS
GUEST RELATIONS
PUBLIC SAFETY & RISK AWARENESS
CASH HANDLING & INVENTORY
ROUTE & LOGISTICS MGMT
CONFLICT RESOLUTION
RELIABILITY UNDER PRESSURE
VISUAL & BRAND DESIGN

Education

Bachelor of Fine Arts, Graphic Design

University of Massachusetts, Lowell

Additional Skills & Interests

Portfolio

Selected works from an original creative portfolio, alongside professional training pieces.

Still Life — Bottle & Cups
Still Life — Bottle & Cups
Nightfall on the Hillside
Nightfall on the Hillside
Study of Moses (after Michelangelo)
Study of Moses (after Michelangelo)
Study of a Hand (after Michelangelo)
Study of a Hand (after Michelangelo)
Desert Butte at Dusk
Desert Butte at Dusk
River at Twilight
River at Twilight

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